Please feel free to contact us with any questions or comments you may have. Below you will find the answers to common questions that may also assist you.


About Us:	Our on-line store offers thousands of party supplies, dance floor giveaways, event novelties, licensed paper goods, and theme accessories to enhance your party and accent its theme. We feature decorations, occasion gifts and favors. Plus, we offer the largest selection of party hats and headgear, inflatables, masks, noisemakers, jewelry, kits, sunglasses, and much more.

Credit Cards and Payment:	We accept American Express, Master Card, Visa, and Discover Cards. Be sure to provide your "exact" credit card number, expiration date, credit card ID #, and billing address that your credit card bank has on file. Incorrect information will cause a problem in credit validation, which may cause a delay in processing your order. Your credit card will be billed when your order ships only for the items shipped and actual shipping costs. Credit Cards: Your credit card will initially be "authorized" for 10% above the exact amount of your product purchase to reserve for shipping & tax charges. Your card will only be charged the actual amount when your order ships. The credit will be put back on your card within 7 days depending on your bank. Debit Cards: Your debit card will initially authorize the actual total of your order, but when your order ships a second authorization occurs which includes product, freight and taxes, if any. Only the second authorization will be withdrawn from your bank account. However, your bank credit may be temporarily unavailable by the amount of the initial authorization. Your bank can advise when these funds become available to you. Purchase Orders: Schools, hospitals and government agencies may submit a valid Purchase Order. Purchase Order forms must be faxed to 516-546-2979 before we can process your Order. Enter this information in the Comments section on the Shipping Form. Please contact us at 1-866-272-9897 for more info and help.

Imprint Items:	Many of the items in our line can be custom imprinted with your personal message, logo or firm saying. Some imprinted items require minimum quantities and additional plate charges which will be cited in the product description. Some imprinted items will be shipped from different locations and in separate packages requiring an additional shipping charge.


Order Tracking:	We will mail you an Order Shipped notice and a tracking # so you can track your packages. You can login to our site in the upper right corner of our home page to check the shipping status of your order.

Call us toll free at 1-866-272-9897 Mon-Fri 9:00am to 5:30pm EST, or e-mail us anytime!
When you call, MAKE SURE you ask for Department: CTF

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